Returns & Exchanges

We want you to be fully satisfied with your Deus Ex Machina purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached and the product is in its original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring all custom labels and tags remain intact and undamaged.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.